Home | Support | Ultra Portable Player Support

 


T10/T30 FAQ

1.What are the system requirements for the T10 and T30? 2. What Colors/Memory sizes are the T10/T30 available in.
  • The T10 and T30 players come in different memory sizes and colors:

    http://www.iriveramerica.com/prod/ultra/

    T10:
    Color: Red, Memory: 512MB
    Blue, Memory: 1GB
    Black, Memory: 2GB

    T30:
    Color: Grey, Memory 512MB
    Red, Memory 1GB
3. How do I get music on my player?
  • Instructions for transferring music to your T10/T30 player are located inside of the manual included with your player.
  • To download the manual from our website:
    T10 please click here.
    T30 please click here.
  • For a complete walk-through online please click here, or Windows Media Player 11 please click here.
4. How do I create playlists and/or transfer playlists to my player? 5. How do I delete files from my player?
Solution: To delete files on the T10 players:
  1. Stop playback.
  2. Click the NAVI/MENU (center of joystick) button.
  3. Select Browser.
  4. Select the file to delete by using the Volume + or Volume - button.
  5. Click the A-B button
    Verify that you want to delete the file by selecting "Yes" with the arrow.
Solution: To delete folders on the T10 players:
  1. Stop playback
  2. Verify the folder is empty. You can not delete a folder that contains files
  3. Click the NAVI/MENU button.
  4. Push the NAVI/MENU button to the left once to view a list of the folders on the players (or to move one folder level up).
  5. Select the folder to delete by using the Volume + or Volume - button.
  6. Click the A-B button and verify that you want to delete the file by selecting "Yes" with the arrow.
Solution: To delete files on the T30 players
(Firmware version 1.53 or higher)
  1. Press and hold key and enter BROWSER mode by pressing key.
  2. Move to a track to delete and press key to delete the file.

    A file can not be deleted during playback.
    Deleted files can not be recovered.

Solution: To delete files on the T30 players:
(Firmware version 1.51 or prior)
  1. Stop playback.
  2. Press and hold the Mode (M) button to display the function mode screen
  3. Select Settings.
  4. Select Advanced from the list of options.
  5. Select Delete File from the list.
  6. Navigate to the file you want to delete by using the Forward or Back buttons. Press the Mode (M) button to exit the folder or press the Play button to enter a folder.
  7. With a file selected, press the Play button and verify that you want to delete the file by selecting "Yes" with the arrow.
You cannot delete folders on the T30. You will have to use a PC to delete the folders.

6. Windows Media player does not recognize OGG files. How do I transfer OGG files to my player?
  1. Open My Computer after connecting the USB cable between the player and PC.
  2. Open the T10/T30 series player drive and you will see a Data folder and a Media folder.
  3. Drag and drop your files from their location on your computer to the Data folder.
  4. Once your music is done copying, you can disconnect the T10/T30 series player and play the music.