If you experience a technical problem with one of our iRiver products, please consult the FAQ section on this site to see if your question is listed there.

If it is not listed, or if it is listed but the answer provided did not solve the problem, please contact us:

Email Support: support@iriverinc.com

eStore order questions Email: estore@iriverinc.com

Phone Support: 562-968-9100 562-968-8630


We have new, expanded hours of operations for Technical Support. Please contact us between the hours of 11am-8pm Eastern Time, 8am-5pm Pacific Time, Monday through Friday.

iriver America Technical Support will be closed the following holidays:

• New Years Day
• Easter
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Day after Thanksgiving
• Christmas Day